Credit Card FAQs

If you currently have an IMCU credit card with rewards, you can continue to redeem your points through the transition and your remaining points will be transferred to your new card.

You will receive a new IMCU credit card, with a new credit card number. Please prepare to adjust your card number for any automatic payments you may have be gathering a list of locations to update. This will assist in a smooth transition.

All new IMCU Credit Cards will display the MasterCard® brand.

Call 800.631.3197 (the number on the sticker of your new card) from the primary phone number on your account. Be prepared to answer a few security questions based on the primary card holder's information. Be sure to destroy your old IMCU credit card.

You know have access to your credit card history when you log in to Digital Banking and select "Card Services", then "Credit Card".

If you pay your credit card by Bill Pay, please update with the new address:

Indiana Members Credit Union

P.O. Box 71050

Charlotte, NC  28272-1050

Notify any vendors with recurring payments that your credit card has a new expiration date. Examples of these are: home utilities, gym memberships

To create a new PIN for your new card, call 888.886.0083